what we do.

  • Old School Customer Service
    • We believe that customer happiness is still at the core of a successful business. Brilliant Fulfillment strives to make you feel well cared for. Our customer-service-first philosophy means personal contact and attention to detail. We want to help your business be a success!
  • Air Conditioned Warehousing
    • You create products that can't sit in a boiling or freezing warehouse - that understanding is at the heart of what we do and how we do it. Our facility is climate controlled through and through, from the reception entry to the loading dock door. We can also isolate products in different areas for very specific temperature and humidity needs.
  • Easy Order Integration
    • Brilliant Fulfillment utilizes the best in industry standard software to easily integrate your orders and product information to our systems. We have a variety of ways that our software can communicate with yours, such as:
    • Shopping Carts and CRM Services like Amazon, Magento, eBay, UltraCart, and Volusion among others
      EDI Service Providers such as SPS Commerce, DiCentral, Spring Systems, B2B Gateway, and True Commerce (X12 compliant transfers)
      ERP Systems like SAP, Oracle, and Microsoft Dynamics
      Automated file import via FTP with choice of XML, EDI X12, Tab-Delimited, Excel, or CSV
      Web Services
      Manual upload via Customer Portal (one-off or batch file) or via Brilliant Fulfillment Customer Service
  • E-Commerce Connectivity
    • Brilliant Fulfillment will help guide you through the process of connecting your e-commerce solution to our management systems with speed and efficiency. Our goal is to partner with you for a seamless integration that is invisible to your end customers, providing quick feedback and more importantly, quick shipments!
  • E-Commerce Carts
    • Don't have a current channel to sell your products through a web site? The experts at Brilliant Fulfillment can setup a shopping cart for you, branding it to look exactly like your corporate site and connecting it to our management systems. Let us take care of the details while you enjoy quick profit through the fastest growing medium in retail purchasing options today.
  • Web Site Development
    • You cannot succeed in the business world today without technology playing a major role in that success. Our technical staff understand not only the intricacies of technology, but how that technology best integrates with business. We understand how Search Engine Optimization(SEO), user experience, social media, speed, and accessibility make the difference between a sound investment and a failed experiment. Don't waste money with a web site that will not produce results and grow your business - come to us and see the change a well-rounded technology solution makes to your bottom line.
  • Kitting
    • Keep your focus on building your brand - we'll handle product kitting, assembly, and promotions. Take advantage of the flexibility of offering products together at different pricing for sales or special offers, while not needing to worry about making sure the correct items are shipped with each other.
  • Repackaging
    • Breathe new life into your product lines with updated component and carton packaging.
  • Inventory Control
    • From call-ahead receiving to triple quality checks in shipping, inventory is safe, secure, and accurate with Brilliant Fulfillment. Your high value products are tracked meticulously at every step of our process.
  • Real-time Inventory
    • Why wait for a report at the end of the month? Access to your Customer Portal is included in your agreement with Brilliant Fulfillment. Information is updated real-time and you can see your stock levels, trends, reorders, inventory receipts, and other activities as they occur, when you want, where you want.
  • Customized Reporting and Analytics
    • Want to know trended activity for a particular group of products over the last year, how much product you're shipping in a month to a specific area of the country by category, or how accurate your reorder forecasts have been? Now problem - we can work with you to get you exactly the data you need to expand your business and maximize your profit.
  • Order Tracking with E-mail Confirmations
    • Your end customer will know within minutes of a shipment scan when their product has shipped. We will send a shipment email to them complete with a tracking number so they can watch the progress of their package. Or, if you prefer, a shipping list is available in your Customer Portal so you can export and send those notices directly.
  • Product Development/Expand Your Brand
    • Want to expand your brand? We can develop any cosmetic, skin care, or nutraceutical product based on your needs. Our 25 years in global product development affirms our expertise in this area.
  • Branding, Marketing, and Printing
    • Our staff is not only excellent af fulfilling your orders, but we are experts at seeing your brand development through from A to Z. We can assist you at any stage of your brand development - whether you are adding a product to the mix, refreshing your brand's look and feel, ordering components, or printing your cartons and brochures. We are here to assist you! We can design a cohesive brand and marketing strategy for you, and our award-winning creative services will help you build a sustainable reorder business in the health and beauty arena.

      We offer the following services:
      • Logo Design
      • Web Design
      • Package Design
      • Brochure Design
      • Printing
      • Kitting
      • Shipping